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Handwritten Spitz Thank You note.

“Thank you for the photo and your kind words. Matthew and more recently, Marissa, were both very important people in Tessie's life. Congratulations for having such warm, wise, loving and responsible employees. Please feel free to use my name as a reference.”

- Debbie Kirrane

“Dear Creature Comforts Family,

I wanted to let you know that Oliver has passed away. He had a wonderful 20 year life and died peacefully at home a few days ago. I wanted to thank everyone for their loving care over the last several years while we were out of town. He always got his medicine and was well cared for. I especially wanted to thank Sarah for taking such good care of him a few weeks ago while we were out of the country. She noticed he wasn't doing well and coordinated getting the vet there to check him out and for follow visits before we returned. It turns out he was in chronic renal failure. Sarah made sure that his last few weeks were comfortable (and that he was still around when we got home!). I can't tell you how much that means to us!! Everyone has always provided such exceptional service over the years, and this latest example just exemplifies the personal care and compassion I know I can trust Geronimo and Princess will look forward to seeing yor folks during future trips.

Please feel free to use me as a reference if you ever need one, and to share this information with prospective clients if useful.

I also learned from the Vet that during his visit with Oliver and Sarah, that Oliver peed all over her as she held him for the vet. That's truly going above and beyond the call of duty! Please pass along this small token of our appreciation to her (it probably should have been a dry cleaning coupon!).”

- Warmest Regrads,
Annette

“Dear Creature Comforts,

I can't thank you enough for helping me out when I was in a bind. I had gone to Philadelphia thinking I would only be out of town for a few days when I found out I had to have surgery and would be stuck there for a month. Meanwhile, my cat, Igby, was still in my apartment back in Cambridge and my doctors had forbid me to travel to go get him. I called Alan and explained the situation; even though Creature Comforts doesn't provide such services, within literally minutes Alan found someone who would be willing to pick Igby up and drive him to Philly. Later that very night an incredibly nice guy named Chris showed up with my cat. I couldn't believe how quickly everything had been done. Chris even thought to bring along all of the cat's stuff --- litter box, bowls, food, treats, etc., which was a huge help. Your company provided enormous relief during a very stressful time. What you guys did for me went far above and beyond business-as-usual and clearly demonstrated how much you genuinely care about your clients and their pets. Thank you, thank you, thank you! I would highly recommend Creature Comforts to anyone and everyone.”

- All the best,
Amanda

“I’ve been using Creature Comforts for daily dog walks for over 11 years now, and they have never missed an appointment.”

- From one of our oldest clients

 

“Hello. I just wanted to take a moment to let you know how absolutely wonderful Paula is. It's clear she loves little Guapo. She writes every day to tell me how they played, or how (in yesterday's case) she arrived to find him eating a big piece of string, 6 inches of which were down his throat! It's obvious she cares very much for him -- and he clearly loves her too (evidenced by him being so excited to see her, he pees on the floor!). I feel good knowing that she's there every day to spend some time with him.

Just wanted to let you know what a great experience working with Paula and Creature Comforts has been.

Thanks! ”

-Sheri

 

“Dear Creature Comforts,

We will be moving to central Mass. this month, so unfortunately we will have to cancel Schroeder daily walks with Deidre. We are very sad to lose Deidre as she has been wonderful and so dedicated to Schroeder. We have very much enjoyed the services from Creature Comforts and we are very thankful for Deidre's care and patience with Schroeder. We are sorry to be losing such a great service, and we wish you and Deidre all the best! ”

-Sincerely,
Ariadne Brill & Schroeder

 

“Dear Creature Comforts,

Just wanted to write and say that we are very pleased with the service that Creature Comforts has provided. Addie (and her covers) are fantastic, and we appreciate how easy it is to deal with you and the firm in general. Schedule changes are no big deal, the service is prompt and professional, and Jagger is very happy too!
It's been a welcome relief to work with you after our last experience with a dog-walking service.”

-Thanks again,
Justin

Refer a Friend and Get 2 Visits Free!
When a friend uses Creature Comforts
-  or comes to work for Creature Comforts -
 as a result of your referral, you get 2 visits free.

Call (617) 323-1652 for  details